Privacy Policy
Last updated: 7/2/2025
Aurability ("we," "our," or "us") is committed to protecting your privacy and the privacy of your patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth hearing assessment platform.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, credentials)
- Professional information (license numbers, practice details)
- Patient health information (with appropriate consent)
- Usage data and analytics
- Communication preferences
How We Use Your Information
We use the collected information to:
- Provide and maintain our telehealth services
- Process hearing assessments and generate reports
- Communicate with you about our services
- Ensure compliance with healthcare regulations
- Improve our platform and develop new features
- Protect against fraudulent or illegal activity
HIPAA Compliance
As a healthcare technology provider, we maintain full compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, physical, and technical safeguards to protect Protected Health Information (PHI) in accordance with HIPAA requirements.
Information Sharing
We do not sell, trade, or rent your personal information. We may share information:
- With your explicit consent
- To comply with legal obligations
- With service providers who assist in our operations (under strict confidentiality agreements)
- To protect our rights, safety, or property
- In connection with a business transaction (merger, acquisition, etc.)
Data Security
We implement industry-standard security measures including:
- End-to-end encryption for all data transmissions
- Secure data storage with encryption at rest
- Regular security audits and penetration testing
- Strict access controls and authentication
- Employee training on data protection
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Request a copy of your data
Children's Privacy
Our services are intended for use by healthcare professionals and adult patients. We do not knowingly collect information from children under 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Aurability Privacy Team
Email: privacy@aurability.com
Phone: +1-4-HEAR-TEST
Address: Minneapolis, MN
Healthcare Provider Notice
As a healthcare provider using Aurability, you are responsible for obtaining appropriate patient consent and ensuring compliance with applicable privacy laws in your jurisdiction.